Warranty & Repairs

Warranty :

Umya jewels are covered by a warranty during 2 years from the day they were dispatched.

This guarantee covers any defect of fabrication that would appear during that time.
It doesn't cover issues that would occur due to a wrong manipulation on your behalf, unsafe storage, etc.

Repairs : 

Jewelry under warranty : 
Shipping costs back to me are to be paid by the customer. The repair labor and the shipping costs back to the customer are free. If pieces of the jewel are missing, those will be paid by the customer. 

Jewels not under warranty : 
Shipping cost back to me are to be paid by the customer. The repair labor and shipping costs back to the customer is not free. If pieces of the jewel are missing, those will be paid by the customer. Those cost will be estimated and communicated to the customer before the reparation takes place. 

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To take advantage of your warranty or to request a repair service, follow the same steps as described in the "Return/Exchange" conditions, at the step "How to return an item".